Most systems are built for one app. Here is how we structure tokens and components so the next one does not start from zero. Good interface work starts long before the first screen. The teams that ship calm, usable products are the ones that agree on the problem, the people, and the measure of success before anyone opens Figma.
Start With The People Using It
Research tells us who will use the product, what they are trying to get done, and where they get stuck today. Even five short interviews change the brief more than a week of internal debate.
We write down the top three jobs users hire the product for and keep them visible for the whole project. Every screen has to earn its place against that list.



